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Indiana Heartland Federal Credit Union Online Privacy Policy

At Indiana Heartland Federal Credit Union, your privacy is very important to us. This privacy policy is intended to disclose how we treat information you provide to us through the Indiana Heartland Federal Credit Union Web site.


As a general policy, Indiana Heartland Federal Credit Union does not automatically collect personal information from users of our Web site. Indiana Heartland Federal Credit Union does collect and store: information on the domain you use to access our Web site, the Internet address of the Web site from which you link to our Web site, and the date and time of when you visit our Web site. This information is used for statistical purposes to measure the number of visitors to our Web site, the route a user travels while within our Web site, and helps us better serve you with improved design and site navigation.

Member-Only Areas

Personal identification (i.e.: account number, password) is collected when a valid credit union member, with an active credit union account(s), has registered to enter the secure Online Banking area of the credit union’s Web site. This information enables the credit union to regulate access of this information to those who request such access and are entitled to perform transactions on these account(s).

Categories of Information We Collect

We collect nonpublic personal information about you from the following sources:
Information we receive from you on applications or other form
Information about your transactions with us
Information we receive from a consumer reporting agency
Indiana Heartland Federal Credit Union does not sell or provide any member information to nonaffiliated third parties for the purpose of independent telemarketing or direct mail marketing of any products or services of those parties.


Indiana Heartland Federal Credit Union’s Web site requires the use of cookies, which are small pieces of information a Web site stores on your web browser to remind the site about you the next time you visit our site. Indiana Heartland Federal Credit Union does not store confidential or sensitive information in cookies. For certain applications, such as Online Banking, cookies are required to help protect your transaction information. For example, automatically terminating the online session if you forget to log out. Cookies cannot be used to capture your email address, obtain data from your hard drive, or gain confidential or sensitive information about you. Additionally, cookies sent from Indiana Heartland Federal Credit Union’s Web site can only be read by Indiana Heartland Federal Credit Union. Our Web site does not use cookies to obtain information from your browser.

Online Forms

Indiana Heartland Federal provides several online form resources (i.e.: loan application, check order) to better serve you. Personal information you provide us, through any online form, is used by Indiana Heartland Federal Credit Union only to process your request for service. All information that passes between Indiana Heartland Federal Credit Union’s Web site and your PC is encrypted to protect your privacy.

Email Communication

Personal information transmitted to Indiana Heartland Federal Credit Union may be used by credit union staff to respond to inquiries for service, information, or improve the service the credit union provides. Since email communication may not be secure against interception by unauthorized individuals, you should seek alternatives to email when providing sensitive or personal information. Likewise, the credit union will not transmit sensitive or personal information that can compromise or violate your privacy when communicating via email.

View the Privacy Policy