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ADA Accessibility Statement


The Credit Union is committed to ensuring accessibility of our website, (‘Website’), to everyone, including individuals with disabilities.

The Credit Union has implemented recommendations according to the Web Content Accessibility Guidelines (WCAG 2.1) as published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C.) We strive to make the content on this website accessible for everyone, is made easier to use, and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence. There are portions of the Website that may not meet all of the accessibility standards, these may include areas with rich media elements using embedded YouTube video players and other various plug-ins. As such, we do not claim full site-wide conformance, instead a partial conformance. We cannot ensure conformance of third-party plug-ins and widgets.

We have added a number of accessibility features. These features complement the use of assistive technologies and help make the Website usable to the broadest possible audience, everyone from those who use assistive technologies to those with a low-end browser or computer. We do not provide assistive technology applications or browsers. Please visit the individual manufacturer’s site for information on how to obtain those.

General Information:

If you have any issues using our website, require assistance, or have any suggestions on how accessibility may be improved, please use the Contact Us link on the top of every page to find our locations and contact information. We also provide a link back to this ADA Accessibility page near the bottom of each page. We welcome feedback on how accessibility can be improved and any issues or complaints you may have.

Our Website contains a third party accessibility widget that is powered by a dedicated accessibility server, the UserWay Website Accessibility Widget, located in the lower left of the website, to assist in viewing all pages for those with disabilities.

The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the lower left corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

PDF type documents referenced on our website will display in another window and use the browser’s built-in technology for pdf viewers, such as Adobe PDF Reader and the accessibility features therein.

Visual Design:

This web site uses Cascading Style Sheets ‘CSS’ to control the presentation. Turning off the style sheet will affect the visual presentation and may affect the functionality of the site for some users.

Changing Text Sizes and Zoom features:

This Website’s CSS uses font sizes compatible with the user-specified ‘text size’ option in visual browsers. The website is zoomable using the browser’s standard zoom feature which will not adversely affect the overall functionality of the website.

Links and Images:

Necessary links were assigned ‘TITLE’ attributes to describe the target in greater detail. Users of assistive technology may wish to set screen reader options to take full advantage of this feature. Images used in this site include a descriptive ‘ALT’ attribute. Those images which are purely decorative or used for layout may include a null ‘ALT’ attribute.


Tables used in the Website include ‘SUMMARY’ attributes to describe the table in greater detail.


Indiana Heartland continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site.

Despite our efforts to make all pages and content on fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.


If you are experiencing difficulty with any content on, use special adaptive equipment and encounter problems when using this website, please contact the credit union during normal business hours as detailed below and we will be happy to assist.

If you wish to report an accessibility issue, have any questions or need assistance, please contact Indiana Heartland FCU Customer Support as follows:

Indiana Heartland FCU
402 S Berkley Rd, Kokomo, IN 46901
Phone 765-854-3067

Additional accessibility resources and assistance are available at Once you navigate outside of this website, the accessibility features might not necessarily be implemented.